Hi! I submitted the co-location KYC/KYB form (linked in your documentation) about a day and a half ago and still haven't received any response at all - no confirmation email, no message from support, and no reply through the Help Center.
What is the actual next step here? How do I complete the co-location KYC process and get access to co-location in eu-west-2? Is there a standard confirmation and status-tracking process, or is it just a matter of waiting?
Hi! I submitted the co-location KYC/KYB form (linked in your documentation) about a day and a half ago and still haven't received any response at all - no confirmation email, no message from support, and no reply through the Help Center.
What is the actual next step here? How do I complete the co-location KYC process and get access to co-location in eu-west-2? Is there a standard confirmation and status-tracking process, or is it just a matter of waiting?
Thanks for the clarification.
Out of curiosity, what typically makes the review process take up to 1–2 weeks? On most crypto exchanges, KYC reviews are usually completed within a day, so I'm trying to understand why the timeline is significantly longer in this case.
Also, is there anything else I can provide proactively to help move the application along or potentially speed up the review process?
Thanks for the clarification.
Out of curiosity, what typically makes the review process take up to 1–2 weeks? On most crypto exchanges, KYC reviews are usually completed within a day, so I'm trying to understand why the timeline is significantly longer in this case.
Also, is there anything else I can provide proactively to help move the application along or potentially speed up the review process?
Hey, I submitted my KYC form almost a month ago but still haven't heard anything back. What do I do, how can I get verified to get on eu-west-2?
Hey, I submitted my KYC form almost a month ago but still haven't heard anything back. What do I do, how can I get verified to get on eu-west-2?