Hello. I have encountered a problem with a bet on 4 teams. I placed a $10 bet, and the expected profit from this bet should be around $50, but the system is currently showing only $30. When I placed the bet, the potential profit displayed was approximately $49, so the current value appears to be incorrect. You can even see this from the odds: if I place $10 on Canada, the potential return is about $19.7. Then, if I place the same $19.7 on USA, the total payout becomes around $40. Therefore, showing only a $30 profit for a 4-team bet does not seem correct. In addition, I have already contacted support about this issue on Discord, but I have not received a response yet. Also, the Cash Out function is not working for me. The first match has already finished, and that leg of the bet won, but the Cash Out button is inactive or does not respond when clicked. At the same time, there are about 5 hours left before the next match starts. After it begins, my combo may be lost, so I would like to use the Cash Out function now. Because of this issue, I am unable to manage my bet and lock in the current result. Could you please tell me who I should contact to resolve this issue?
Hello. I have encountered a problem with a bet on 4 teams. I placed a $10 bet, and the expected profit from this bet should be around $50, but the system is currently showing only $30. When I placed the bet, the potential profit displayed was approximately $49, so the current value appears to be incorrect. You can even see this from the odds: if I place $10 on Canada, the potential return is about $19.7. Then, if I place the same $19.7 on USA, the total payout becomes around $40. Therefore, showing only a $30 profit for a 4-team bet does not seem correct. In addition, I have already contacted support about this issue on Discord, but I have not received a response yet. Also, the Cash Out function is not working for me. The first match has already finished, and that leg of the bet won, but the Cash Out button is inactive or does not respond when clicked. At the same time, there are about 5 hours left before the next match starts. After it begins, my combo may be lost, so I would like to use the Cash Out function now. Because of this issue, I am unable to manage my bet and lock in the current result. Could you please tell me who I should contact to resolve this issue?