I'm trying to log in for the first time in a while on an email-created account and the TryMagic auth seems to be hanging, is this a known issue?
I'm trying to log in for the first time in a while on an email-created account and the TryMagic auth seems to be hanging, is this a known issue?
Try to clear cache, cookies and website data
Try to clear cache, cookies and website data
I have tried on 3 machines
I have tried on 3 machines
Interesting
Interesting
So you don't get the codes?
So you don't get the codes?
nope
nope
You checked all folders, spam and promotions too?
You checked all folders, spam and promotions too?
worth noting its a .au (Australia) address, in case there has been any change to permissions for the region since last login (April)
worth noting its a .au (Australia) address, in case there has been any change to permissions for the region since last login (April)
correct, its a unique domain for the email address, the super admin has confirmed receipt of zero emails
correct, its a unique domain for the email address, the super admin has confirmed receipt of zero emails
browser issue apparently, firefox/chrome failed, edge works 👍
browser issue apparently, firefox/chrome failed, edge works 👍
why poly keeps logging me out? cleared cache already not working
why poly keeps logging me out? cleared cache already not working
why poly keeps logging me out? cleared cache already not working
why poly keeps logging me out? cleared cache already not working
can you try in different browser?
can you try in different browser?
Yes, but I've been waiting for a response since June 20. That's too long
Yes, but I've been waiting for a response since June 20. That's too long
any recommendation? if not chrome
any recommendation? if not chrome
this has been a long term problem would it be addressed?
this has been a long term problem would it be addressed?