Hello, I am experiencing an issue with settling a '2 pick combo' market. The 'Redeem' button is visible in my portfolio, but the transaction fails to trigger or process. It has been stuck for over 6 hours despite multiple attempts. I am using an email-based login. There is anyway to check if my account or this specific market has a settlement lock or a synchronization error? Thank you.
Hello, I am experiencing an issue with settling a '2 pick combo' market. The 'Redeem' button is visible in my portfolio, but the transaction fails to trigger or process. It has been stuck for over 6 hours despite multiple attempts. I am using an email-based login. There is anyway to check if my account or this specific market has a settlement lock or a synchronization error? Thank you.