该用户的聊天记录定位。
No, what actually happened was the engineering team manually restored it to my old proxy address on the backend; no recovery tool was used.
No, what actually happened was the engineering team manually restored it to my old proxy address on the backend; no recovery tool was used.
1.Describe the issue to the bot first and request a live customer support agent. 2.Explain to the live agent the issue regarding the old proxy address being overwritten by the new proxy address. 3.Copy and send the affected account, wallet address, old proxy address, and new proxy address to the support agent. 4.After that, you just need to wait for the support team's reply.
1.Describe the issue to the bot first and request a live customer support agent. 2.Explain to the live agent the issue regarding the old proxy address being overwritten by the new proxy address. 3.Copy and send the affected account, wallet address, old proxy address, and new proxy address to the support agent. 4.After that, you just need to wait for the support team's reply.
Part of it has been recovered. I am following up with customer support via email to resolve the rest.
Part of it has been recovered. I am following up with customer support via email to resolve the rest.
Partially recovered. Communicate with customer support via email.
Partially recovered. Communicate with customer support via email.
Waiting indefinitely for the email reply isn't really an option for me, because this wallet overwrite issue involves my funds/assets. Since email support has been stagnant for 4 days, I really need someone to push this from the inside.
Waiting indefinitely for the email reply isn't really an option for me, because this wallet overwrite issue involves my funds/assets. Since email support has been stagnant for 4 days, I really need someone to push this from the inside.
Good afternoon! Is there any new update from the engineering team today? I emailed the affected wallet address to customer support 4 days ago, but I still haven't received any response.
Good afternoon! Is there any new update from the engineering team today? I emailed the affected wallet address to customer support 4 days ago, but I still haven't received any response.
Polymarket