Very disappointing experience with Polymarket. I have experienced multiple cases where positions appeared in my portfolio after being successfully placed, but later disappeared after settlement. In each case, I received only my original stake back and no profit, despite believing the outcomes had resolved in my favor. I provided transaction hashes, screenshots, wallet information, and on-chain records to support my case. However, getting a clear explanation has been difficult, and one response even appeared to confuse my Polymarket.com account with the separate US app. At this point, I am still waiting for a detailed explanation of why these positions were refunded instead of paid out. I strongly recommend that users keep screenshots of their positions, save transaction hashes, and carefully monitor settlement history. I hope Polymarket investigates these issues and provides a transparent explanation.
Very disappointing experience with Polymarket. I have experienced multiple cases where positions appeared in my portfolio after being successfully placed, but later disappeared after settlement. In each case, I received only my original stake back and no profit, despite believing the outcomes had resolved in my favor. I provided transaction hashes, screenshots, wallet information, and on-chain records to support my case. However, getting a clear explanation has been difficult, and one response even appeared to confuse my Polymarket.com account with the separate US app. At this point, I am still waiting for a detailed explanation of why these positions were refunded instead of paid out. I strongly recommend that users keep screenshots of their positions, save transaction hashes, and carefully monitor settlement history. I hope Polymarket investigates these issues and provides a transparent explanation.