Hello, I am reaching out for assistance with my account. I am currently experiencing a technical issue that is preventing me from using the platform. When I attempt to access my dashboard, I am prompted to migrate my account to a new wallet. However, the process remains stuck on the 'Deploying your new wallet' screen for a long time and never completes. I understand that there are current access restrictions in my region (Spain), but I am looking to resolve this migration issue so I can continue to manage my account and participate in the markets. Could you please assist me in completing this migration or advise me on how to resolve this deployment loop? I would appreciate any guidance on how to regain full access to my account. I am available to provide any necessary information to verify my identity and account ownership. Thank you for your help
Hello, I am reaching out for assistance with my account. I am currently experiencing a technical issue that is preventing me from using the platform. When I attempt to access my dashboard, I am prompted to migrate my account to a new wallet. However, the process remains stuck on the 'Deploying your new wallet' screen for a long time and never completes. I understand that there are current access restrictions in my region (Spain), but I am looking to resolve this migration issue so I can continue to manage my account and participate in the markets. Could you please assist me in completing this migration or advise me on how to resolve this deployment loop? I would appreciate any guidance on how to regain full access to my account. I am available to provide any necessary information to verify my identity and account ownership. Thank you for your help