PolymarketHello, I have an issue with my account balance. I made two separate deposits. After the first deposit, I bought a combo position. Later, I made a second deposit and opened another position. At some point, I received a “Balance migrated” message. After that, I sold my second position. Now I can only see the remaining balance from my second deposit. For example, if I deposited $31 and lost $3, I only see the remaining $28. My first deposit, my combo position, and the funds used for that combo have completely disappeared. They are not shown in my balance, my portfolio, or anywhere else. It looks as if my first deposit never existed. Could you please check my account, investigate what happened after the “Balance migrated” message, and help me recover my missing funds and combo position? My funds were not transferred to another wallet. My problem is that my combo position worth $31 completely disappeared. It is not showing in my Portfolio, it is not in my balance, and it is not anywhere in my account. My current balance only reflects the funds from my second deposit after I sold that position. The entire $31 combo position from my first deposit is missing. Please have a human support agent review my account history and explain what happened to my missing position and funds.
Hello, I have an issue with my account balance. I made two separate deposits. After the first deposit, I bought a combo position. Later, I made a second deposit and opened another position. At some point, I received a “Balance migrated” message. After that, I sold my second position. Now I can only see the remaining balance from my second deposit. For example, if I deposited $31 and lost $3, I only see the remaining $28. My first deposit, my combo position, and the funds used for that combo have completely disappeared. They are not shown in my balance, my portfolio, or anywhere else. It looks as if my first deposit never existed. Could you please check my account, investigate what happened after the “Balance migrated” message, and help me recover my missing funds and combo position? My funds were not transferred to another wallet. My problem is that my combo position worth $31 completely disappeared. It is not showing in my Portfolio, it is not in my balance, and it is not anywhere in my account. My current balance only reflects the funds from my second deposit after I sold that position. The entire $31 combo position from my first deposit is missing. Please have a human support agent review my account history and explain what happened to my missing position and funds.