<@930737463163494430> what am I supposed to do about a live combo if the cashout isn't available and support won't respond?
<@930737463163494430> what am I supposed to do about a live combo if the cashout isn't available and support won't respond?
2026-07-05 · Polymarket · 18 条相关讨论
<@930737463163494430> what am I supposed to do about a live combo if the cashout isn't available and support won't respond?
<@930737463163494430> what am I supposed to do about a live combo if the cashout isn't available and support won't respond?
Yes bro and I have 6 of 8 legs at 100 cents
Yes bro and I have 6 of 8 legs at 100 cents
And I contacted support through polymarket t1cket messages as well and they told me to wait until someone responds bro thats going to take hours and there won't be a cashout by then
And I contacted support through polymarket t1cket messages as well and they told me to wait until someone responds bro thats going to take hours and there won't be a cashout by then
<@930737463163494430> 7 of 8 legs completed now and cashout still greyed out
<@930737463163494430> 7 of 8 legs completed now and cashout still greyed out
how long i should wait for this bug to get fixed ? wimbledon 5 games, 4 are resolved 1-2 days ago and 1 got cancelled yesterday, on its page it says outcome is 0.5/0.5 since tomorrow, but can't cash out, obviously bad coding and because u have 1 0.5/0.5 game in combo you can't reedem it. And for some reason i can't find my combo in "history", visible in portfolio but not there
how long i should wait for this bug to get fixed ? wimbledon 5 games, 4 are resolved 1-2 days ago and 1 got cancelled yesterday, on its page it says outcome is 0.5/0.5 since tomorrow, but can't cash out, obviously bad coding and because u have 1 0.5/0.5 game in combo you can't reedem it. And for some reason i can't find my combo in "history", visible in portfolio but not there
There goes my cashout
There goes my cashout
Over a hour and a half
Over a hour and a half
Who do I contact for actual support help? I contacted you guys through discord and polymarket chat to figure out the issue with my cashout being greyed out WHILE THE COMBO WAS LIVE for HOURS now that its over its screw me? <@961050834743992330>
Who do I contact for actual support help? I contacted you guys through discord and polymarket chat to figure out the issue with my cashout being greyed out WHILE THE COMBO WAS LIVE for HOURS now that its over its screw me? <@961050834743992330>
But how can you guys even help now that the combo is over? I purposefully contacted you while combo was live so that there could be a solution then
But how can you guys even help now that the combo is over? I purposefully contacted you while combo was live so that there could be a solution then
Sent a email out too and in my INITIAL EMAIL I wrote I am having issue with greyed button on both mobile and desktop and they just responded and asked me if I am having issue on browser pc or mobile that is great
Sent a email out too and in my INITIAL EMAIL I wrote I am having issue with greyed button on both mobile and desktop and they just responded and asked me if I am having issue on browser pc or mobile that is great
<@1039600178971279410> I would recommend reading how the combo feature actually works over at this doc: https://docs.polymarket.com/market-makers/combos But basically the Cashout depends on offers from makers, there might have been no quotes available to sell your combo until it completed, that is why it would not light up.
<@1039600178971279410> I would recommend reading how the combo feature actually works over at this doc: https://docs.polymarket.com/market-makers/combos But basically the Cashout depends on offers from makers, there might have been no quotes available to sell your combo until it completed, that is why it would not light up.
So the combo is boom or bust no cashout available even though there is a cashout button?
So the combo is boom or bust no cashout available even though there is a cashout button?
Of 8 wimbledon tennis legs with 7 at 100 cents my last leg market event showed that it has $1.9M volume on its ML when ML was used for all 8 legs how did I not find an offer bro this is not right
Of 8 wimbledon tennis legs with 7 at 100 cents my last leg market event showed that it has $1.9M volume on its ML when ML was used for all 8 legs how did I not find an offer bro this is not right
Once again, would recommend waiting for support to reply.
Once again, would recommend waiting for support to reply.
On email or support chat? Polymarket Email (support@polymarket.com) just responded to me asking if I had this issue on mobile or browser desktop when I told them I tried both in the initial email. Are they even reading what I wrote?
On email or support chat? Polymarket Email (support@polymarket.com) just responded to me asking if I had this issue on mobile or browser desktop when I told them I tried both in the initial email. Are they even reading what I wrote?
Yes fam, from both channels they will get back to you as soon as they possibly can, they can take some time to respond as it is the weekend and there are a lot of emails/live chats being opened daily. We really appreciate your patience.
Yes fam, from both channels they will get back to you as soon as they possibly can, they can take some time to respond as it is the weekend and there are a lot of emails/live chats being opened daily. We really appreciate your patience.
Yeah it is July 4th in the US so I can wait a day or two but your telling me I can expect a solution besides a "sorry" or "won't happen again" when the combo is over now? The whole point of me contacting support hours in advance before combo ended was to avoid this exact issue
Yeah it is July 4th in the US so I can wait a day or two but your telling me I can expect a solution besides a "sorry" or "won't happen again" when the combo is over now? The whole point of me contacting support hours in advance before combo ended was to avoid this exact issue
Sorry, I can't really answer this myself and cannot promise anything unfortunately.
Sorry, I can't really answer this myself and cannot promise anything unfortunately.