Hi, can anybody help me? I have been trying to report my problem here for 2 days, but discord keeps banning me. My positions are marked lost although the markets are resolved as my win
Hi, can anybody help me? I have been trying to report my problem here for 2 days, but discord keeps banning me. My positions are marked lost although the markets are resolved as my win
For example
For example
It is not a UI problem, I checked the transactions and it turns out that my positions were transferred to another address
It is not a UI problem, I checked the transactions and it turns out that my positions were transferred to another address
What do you mean? You do not have those earnings on your account?
What do you mean? You do not have those earnings on your account?
Nope. This is like a proxy address, I use Polymarket via Trust wallet. And i do not have access to my positions currently via Trust. I cannot redeem, sell, nothing.
Address is 0x74467085a5d2780d91b03d492ab6c624f68bcc72.
Nope. This is like a proxy address, I use Polymarket via Trust wallet. And i do not have access to my positions currently via Trust. I cannot redeem, sell, nothing.
Address is 0x74467085a5d2780d91b03d492ab6c624f68bcc72.
Please open up a live chat with support so they can take a look at your case <#1271563968389054618>
Please open up a live chat with support so they can take a look at your case <#1271563968389054618>
And the positions are actually transferred to 0x9d48C1F7bFe056823711940250B8c9ECACAC550
And the positions are actually transferred to 0x9d48C1F7bFe056823711940250B8c9ECACAC550
Hey guys I’ve noticed I’m trying to submit orders and the time to acknowledge for a crypto order is like 380-400ms
Hey guys I’ve noticed I’m trying to submit orders and the time to acknowledge for a crypto order is like 380-400ms
I did it three days ago, nobody even answers
I did it three days ago, nobody even answers
Please give them some time to get back to you, there have been a lot of tickets being opened, and it is the weekend right now, so that is why you may see a delay on the response time
Please give them some time to get back to you, there have been a lot of tickets being opened, and it is the weekend right now, so that is why you may see a delay on the response time
You're right: your positions were transferred directly to this address. As you've already mentioned that you don't recognize this address, there's a very high chance that your account was compromised. You shouldn't continue using it going forward
You're right: your positions were transferred directly to this address. As you've already mentioned that you don't recognize this address, there's a very high chance that your account was compromised. You shouldn't continue using it going forward
Have you recently logged into any third-party apps, bots, or other Polymarket-related tools or websites that required you to log in with your email/wallet?
Have you recently logged into any third-party apps, bots, or other Polymarket-related tools or websites that required you to log in with your email/wallet?
As i said, I use polymarket via trust wallet, I do not even have direct access to Polymarket address, it is created on trust's side. And I didn't do anything except for using Polymarket in my Trust app as usual
As i said, I use polymarket via trust wallet, I do not even have direct access to Polymarket address, it is created on trust's side. And I didn't do anything except for using Polymarket in my Trust app as usual
I guess maybe the problem is on Trust's side also and they are transferring my positions between addresses for some reason. But i wanted to be sure
I guess maybe the problem is on Trust's side also and they are transferring my positions between addresses for some reason. But i wanted to be sure