I reached out on June 27 about something that happened while I was using the app, and I haven’t heard anything back yet. I remember exactly what happened and can explain it clearly. Can someone let me know what the usual wait time is for someone to take a look at things at support? I sent an email too
I reached out on June 27 about something that happened while I was using the app, and I haven’t heard anything back yet. I remember exactly what happened and can explain it clearly. Can someone let me know what the usual wait time is for someone to take a look at things at support? I sent an email too
I understand everything, and I understand that there is a huge flow of support requests every day, but responses shouldn't take weeks, that's not ok
I understand everything, and I understand that there is a huge flow of support requests every day, but responses shouldn't take weeks, that's not ok
No response to the KYC/colocation request for the 5th week. More than a month. You are literally clowns
No response to the KYC/colocation request for the 5th week. More than a month. You are literally clowns
ye bro this is not fucking normal, you're not the first person to say they've been waiting over a month—there was literally someone like that on Discord just yesterday
ye bro this is not fucking normal, you're not the first person to say they've been waiting over a month—there was literally someone like that on Discord just yesterday
I sent you DM as well, I'm also on the queue for 30 days
I sent you DM as well, I'm also on the queue for 30 days
<@961050834743992330> dont get your hopes up. DMing doesnt change anything. Almost 10 days after dm
<@961050834743992330> dont get your hopes up. DMing doesnt change anything. Almost 10 days after dm
I dont really understand. How hard can it be? Other KYC required platforms respond in 1-2 days.
I dont really understand. How hard can it be? Other KYC required platforms respond in 1-2 days.
Bro how do I contact support I’m finna kms
Bro how do I contact support I’m finna kms
So what happens when the US email doesn’t respond back to you within 48+ hours
So what happens when the US email doesn’t respond back to you within 48+ hours